## Privacy Policy for Ruby School
### Introduction
Welcome to Ruby School. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website or use our services.
### Information We Collect
#### Personal Information
We may collect personal information that you provide to us, such as:
– Name
– Email address
– Phone number
– Mailing address
– Payment information
– Educational background
#### Usage Information
We automatically collect information about your use of our website, including:
– IP address
– Browser type
– Device information
– Pages visited
– Time spent on pages
### How We Use Your Information
We use the information we collect to:
– Provide and improve our educational services
– Process payments and manage accounts
– Communicate with you about courses, updates, and promotions
– Personalize your experience on our website
– Monitor and analyze usage and trends
### Sharing Your Information
We do not share your personal information with third parties, except as necessary to provide our services or as required by law. This may include:
– Service providers who assist with payment processing, website hosting, and other operations
– Legal authorities, if required to comply with legal obligations
### Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee absolute security.
### Your Choices
You have the right to:
– Access and update your personal information
– Request deletion of your personal information
– Opt out of receiving promotional communications
To exercise these rights, please contact us at [email protected].
### Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.
### Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
– Email: [email protected]
## Refund Policy for Ruby School
At Ruby School, we strive to ensure our students are satisfied with our courses and services. However, if you are not satisfied with your purchase, we offer the following refund policy.
### Refund Eligibility
– **Full Course Refund**: You are eligible for a full refund if you cancel your enrollment within 14 days of purchase and have not accessed more than 20% of the course content.
– **Partial Course Refund**: If you cancel your enrollment after 14 days but within 30 days of purchase and have not accessed more than 50% of the course content, you are eligible for a 50% refund.
– **No Refund**: No refunds will be granted if you cancel your enrollment after 30 days or have accessed more than 50% of the course content.
### How to Request a Refund
To request a refund, please follow these steps:
1. Contact our support team at [email protected] with your order details and reason for the refund request.
2. Our team will review your request and respond within 5 business days.
3. If your refund is approved, the amount will be credited to your original payment method within 10 business days.
### Non-Refundable Items
– Course materials that have been downloaded or accessed beyond the limits specified in our refund policy
– Membership fees and any other services or products that explicitly state they are non-refundable
### Contact Us
For any questions regarding our refund policy, please contact us at:
– Email: [email protected]
Thank you for choosing Ruby School. We are dedicated to providing a valuable educational experience and appreciate your trust in us.